Privacy Policy

FFCA (“we,” “our,” or “us”) is committed to safeguarding the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable data protection regulations, including the UAE Federal Data Protection Law and relevant international standards.

By accessing our website or utilizing our services, you consent to the practices described herein.

1. Data Controller

FFCA operates as the data controller with respect to personal data collected through this website and associated services.

2. Information We Collect

We may collect and process the following categories of personal information:

Identification and Contact Information: Full name, email address, phone number, job title, business name, and location.
Business Interaction Data: Information you provide during consultations, onboarding, or service delivery.
Website Analytics: IP addresses, browser types, device identifiers, pages visited, and referring URLs (via cookies or similar technologies).

3. Purpose and Legal Basis for Processing

We process your personal data for the following legitimate business purposes:

To respond to inquiries, schedule consultations, and deliver requested services.
To manage ongoing business relationships and service performance.
To improve user experience and the functionality of our website.
To carry out internal analytics and marketing strategies.
To comply with applicable legal or regulatory obligations within the UAE.

We rely on legitimate interest, contractual necessity, and consent, as applicable, to process your data lawfully.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only under the following circumstances:

With trusted third-party service providers who perform business functions on our behalf (e.g., hosting, CRM, analytics) under binding confidentiality agreements.
Where disclosure is legally required by UAE authorities or pursuant to a valid legal request.
In connection with the sale, merger, or restructuring of our business.

5. International Data Transfers

If personal data is transferred outside the UAE, we ensure appropriate safeguards are in place in accordance with applicable data transfer regulations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

In accordance with UAE Federal Data Protection Law, you have the right to:

Request access to your personal data.
Request correction or deletion of inaccurate or outdated information.
Object to or restrict the processing of your data in certain circumstances.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with the UAE Data Office, if applicable.

To exercise your rights, please contact us at the details provided above.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience
Analyze site traffic and user behavior
Deliver relevant marketing content

You may manage your cookie preferences via your browser settings. Continued use of our site constitutes acceptance of our cookie practices.

9. Data Security

We implement appropriate technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. These include encryption, secure server infrastructure, and access controls.

10. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites. Please review their privacy policies before providing any personal data.

11. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with the revised effective date.